K.K.

Frequently asked questions

Plans, the free trial, ID verification and what stays free. Still stuck? The Terms and Privacy Policy go deeper.

K. Unlimited

What is K. Unlimited?
It's the paid plan. It unlocks unlimited live-match questions with real people, Panels (including His + Hers), Expert Corner, unlimited voice messages, unlimited saved answers and folders, and priority placement in the responder queue.
What does it cost?
$7.99 a month, or $59.99 a year — the yearly plan works out to about two months free versus monthly.
Is anything free forever?
Yes. AI advisor chat is unlimited and free on every plan, and free members also get 3 live-match questions a month, 5 voice messages a month, 10 saved answers, and the Best answers this week feed.
How do I cancel?
Open your profile and use Manage subscription in the billing panel. That opens the secure billing portal where you can cancel, switch plans, or update your card. Cancelling keeps your access until the end of the period you already paid for.
Where do I see how much I've used?
Your profile shows live questions, voice messages and saved answers used this month, with the free-tier limit next to each one.

The 7-day free trial

How does the 7-day trial work?
New subscribers start with 7 days free. Everything in K. Unlimited — Panels, Expert Corner, unlimited questions and voice — is on from the moment you start. You are not charged during the trial.
Do I need a card to start the trial?
Yes. Your card is collected at checkout so the plan can continue automatically when the trial ends, but nothing is charged until the trial is over.
What if I cancel during the trial?
Cancel any time before the trial ends and you pay nothing. Your profile's billing panel shows the exact date the trial ends and whether the plan is set to renew.
Can I get the trial twice?
The free trial is for new subscribers. If you've had K. Unlimited before, resubscribing starts billing right away.

ID verification

Why do you ask for ID?
K. is adults only and completely anonymous between users. Verifying a government ID lets us confirm you're 18 or older and permanently remove anyone who harasses or abuses other members — without that, a banned person could simply make a new account.
Does the other person see my ID or my name?
Never. Conversations show only your anonymous handle. Your real name, date of birth and document are never shown to another member.
What happens to my document?
It's stored in private storage that other members cannot read, used only for age and identity review, and matched by a one-way fingerprint so a banned document can't be re-registered. See the Privacy Policy for how long it's kept.
What can I do while verification is pending?
You can use AI advisor chat and set up your profile. Live 1-on-1 matching, answering as a responder, and Panels open up once you're approved.
I was rejected — is that final?
No. The verification screen lets you appeal or resubmit with a clearer photo or a different accepted document.

Paywall, limits and responders

What happens when I hit a free limit?
You'll see exactly which limit you reached and what stays free. Nothing you already saved is deleted, and AI advisor chat keeps working.
When do my monthly limits reset?
Live-question and voice-message counts reset at the start of each calendar month.
Are Panels and Expert Corner paid only?
Yes — both are part of K. Unlimited, and both are included during the free trial so you can try them before you're billed.
Do responders get paid?
Responders answer as peers, not professionals, and build a reputation tier from ratings instead. Verified responders with real credentials can apply to Expert Corner from that page.
Is advice on K. professional advice?
No. K. is peer advice and general education — not therapy, legal, medical or financial advice, and not a crisis service. Expert Corner answers are educational and create no professional relationship.

K. is peer advice, not professional therapy, legal, or financial advice, and it is not a crisis service. If you are in danger or thinking about harming yourself, call your local emergency number, or in the US call or text 988.